Refund & Return Policy
At Clyris3D, customer satisfaction is our priority. Please read our refund and return policy carefully before placing an order.
Returns
We accept returns only for damaged, defective, or incorrect products delivered to customers. To request a return, please contact us within 48 hours of delivery with clear photos and order details.
Refund Eligibility
Refunds will be processed only after verifying the issue reported. Products must remain unused and in their original packaging to qualify for a refund or replacement.
Non-Refundable Items
Customized products, digital products, downloadable assets, and items damaged due to misuse are not eligible for returns or refunds.
Refund Process
Once your return request is approved, refunds will be processed to the original payment method within 5–7 business days depending on your payment provider and bank processing times.
Replacement Policy
In cases of damaged or defective products, we may offer a replacement instead of a refund based on product availability.
Cancellation Policy
Orders can only be cancelled before they are shipped. Once shipped, cancellation requests cannot be accepted.
Contact Us
For refund or return related queries, please contact us at:
contact@clyris.in